Policy - PinkPolish Design

Shipping & Policies

Welcome

Welcome to PinkPolish Design!

Payments

Payment should be made within 3 days.

Shipping

We try and charge reasonable shipping, and also keep things simple. You will notice flat shipping charges on most items, buy more and save more on shipping. We will ship the fastest means the shipping charge allows.

Please convo if you need an order expedited and we will be happy to make arrangements.

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 7 days of delivery

Ship items back to me within: 30 days of delivery

Request a cancellation within: 6 hours of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Questions about your order?

Please contact me if you have any problems with your order.

Returns and exchange details

Art may be returned in original condition at the buyer's expense within 7 days of purchase, and we will refund the purchase price.

I am sorry, digital media can not be returned at this time.

Any shipping accrued to correct our mistakes (it doesn't happy often but we are only human!) will be paid by PinkPolish.

Arrived damaged? Contact us asap so we can work something out!

Additional

Wholesale available! Contact us for very competitive discounts on wholesale orders. We also occasionally consign. Feel free to contact us for further info.